Online Worship Login Issues and Fixes


This post has information about logging in to Zoom. For information about security issues you may have heard about with Zoom, see that post.

Last weekend Zoom, the online meeting platform we’re using for worship, changed a critical policy on Saturday that impacted login capability for several would-be worshipers. While late night efforts to correct the situation on our end were successful for those who logged in through the church web site, some who called in by phone were unable to get through. Our most sincere apologies for that.

After arriving at a workable solution and just before communicating that solution to the congregation at large Zoom reversed their policy change and the function of logging on to worship or our Wednesday Evening Check In time has returned to its original state.

In order to avoid these problems again in the future:

  • In order to assure that login credentials are up to date please always login through the church website or use the up-to-date call-in information in one of the following locations:
    • For phone or internet
      • www.rochesterfbc.org/checkin
      • www.rochesterfc.org/worship-online
    • For internet only
      • Using the links in the main navigation bar on any page.
  • If you ever have technical issues you may reach out to Daryl Hunt or Scott McClellan using the contact information in your church directory. You may also simply reach out to the church office and we will connect you with them.
  • If you have trouble logging in at the time of worship your call to the church office at 585.244.2468 will be immediately answered by one of our technical help volunteers to assist you.

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